Your Business. Your Digital. Your Partners

We create exceptional digital experiences with a passion to provide an unprecedented level of service

 Making the simple complicated is commonplace.
Making the complicated simple, awesomely simple, that's creativity 
Charles Mingus

Our Process

Click on a section of the pie chart to find out more about our process.

We take time to research and understand your business, market, and requirements so we can fully scope and plan your entire digital project. What are the business goals that must be achieved? What are the aspirational targets? What are the different needs of the stakeholders across the business? How is success defined? These are some of the questions we look to answer, working with you during this phase. The outputs from the discovery phase range from technology and platform choice, to features and functionality required. This phase is often overlooked by both agencies and businesses alike, however, we believe it's a critical part of delivering a successful, long lasting, solution that will stand the test of time. By going through this phase customers are able to validate requirements based on evidence and, therefore, have a higher chance of measuring success at the end.

Our design phase starts with wireframing and site-architecture. During this phase we create a sitemap for the solution, allowing you to understand how users will navigate and engage with the end-solution. It will also give you a detailed view of the content that will appear. Once the sitemap and wireframes have been produced we bring them to life through a design process. We will provide two contrasting design approaches, both following the wireframes; one being a safer approach, the other being a "wildcard" to test appetite for pushing the boundaries. Often the end solution takes elements from both. During this process we will use existing or, depending on requirements, develop branding guidelines and any brand assets required.

Once the look and feel for the solution has been agreed we move into development. Using the technologies ascertained in the discovery phase we start to add functionality to the visual aspects of the site. We work in an agile fashion allowing scope for the project to easily be shifted as stakeholders discuss requirements in more detail. This stage will utilise expert developers across the tech-stack to ensure we deliver a robust, scalable solution.

Once we've finished building your solution it doesn't end there. We can host, support, and manage your solution ongoing, giving you peace of mind that it's in safe hands. We can also work with you on digital marketing whether it be search engine optimisation, leveraging social media platforms, or ongoing content writing.



The first step of your project lifecycle always starts here, giving you the confidence, right from the start.



We believe the success of a digital experience is not just about the way it looks but also the way it feels.



We believe the key to successful development is to build robust scalable solutions that support your commercial goals.



The process doesn't end with the launch of your project. We're there at your side ongoing to support, further develop, and nurture your solution to ensure it stays relevant to your business.

As the Founding Director of Tax Management New Zealand, I have utilised Bluefuse's services since 2002. The longevity of this association is testimony to the working relationship of the two companies. During this time Bluefuse have overseen the development of our complex and critical front and back end web applications and systems that my company uses to interact with our customers and manage our daily business processes. Bluefuse take a commercially-oriented approach, and help us to define user requirements and implement great web based systems. I would have no hesitation in recommending them. Ian Kuperus - TMNZ, Founding Director
We engaged Bluefuse to build a website to work alongside our app, DoodleMaths. The website was to communicate with the app, validating logins and storing students' work programs online. Previous attempts at this by another software house had proved beyond their capabilities. Bluefuse took the time to understand our requirements and used their expertise and experience to make recommendations we would never have considered ourselves. Needless to say they delivered on time and on budget. They exceeded our expectations, producing a future-proof solution that can be built on as we continue to develop in the future. Tom Minor - EZ Education, Co-founding Director
Through our partnership with Bluefuse we have been able to offer an unparalleled service to our major clients, including Vodafone. Their experience and knowledge in designing and developing large ecommerce platforms has propelled PJ Media into being a key strategic partner of choice for major companies within the online mobile sector. Ozkan Mustafa- PJ Media, Development Manager
We selected Bluefuse Systems to help us create a new web portal so that our customers could view and analyse their data from anywhere. From the start, the Bluefuse team worked meticulously to create a clear brief, detailed specification and transparent quotation. Bluefuse coordinated well with our developers and the project was completed on time and budget in 2018. It has proven to be a great success and we will not hesitate to engage them again and strongly recommend their services to others. Nick Veitch - Eurocoin Group, Sales & Marketing Director

01225 75 81 81

5a Bartlett Street, Bath, BA1 2QZ